Service Shop

TA Instruments maintains a large staff of in-house Service Specialists trained in all aspects of instrument repair. The features and benefits of the Service Shop includes the following:

  • Instruments may be returned to the Service Shop for repair to save travel cost, for more extensive repairs, or for upgrades not available in the field.
  • The Service Shop is staffed by professionally trained, expert Service Specialists who are uniquely qualified to repair any of our instruments.
  • Only quality TA parts are used.
  • Once a problem is corrected, the Service Specialist will verify system operation.

Before returning equipment for service, please complete the Hazard Evaluation Questionnaire and return it with the equipment.

  • Thermal Packing Instructions
  • Rheology Packing Instructions
Thermal Packing Instructions

It is extremely important that you follow all of the packing instructions as described in each of the sections below. Failure to do so could result in damage and loss of your instrument. Shipping companies will not be held liable if your instrument is damaged due to improper packaging.

TA Instruments will not be held liable for shipping damage of any kind. We strongly suggest in addition to properly packing your instrument, that you insure the instrument for the replacement value. TA Instruments can provide you with all of the shipping hardware, boxes and foam needed to properly pack your instrument, just call for pricing and a return authorization number.

If you need any assistance, please call 302-427-4050 and press option 4.

Rheology Packing Instructions

It is extremely important that you follow all of the packing instructions as described in each of the sections below. Failure to do so could result in damage and loss of your instrument. Shipping companies will not be held liable if your instrument is damaged due to improper packaging.

TA Instruments will not be held liable for shipping damage of any kind. We strongly suggest in addition to properly packing your instrument, that you insure the instrument for the replacement value. TA Instruments can provide you with all of the shipping hardware, boxes and foam needed to properly pack your instrument, just call for pricing and a return authorization number.

If you need any assistance, please call 302-427-4050 and press option 4.