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At TA Instruments, helping our customers achieve maximum benefit from their instrumentation is a focus of everything we do. We maintain the industries largest staff of Field Service Representatives, in-house Service Specialists, and Applications Specialists to assist our customers. We offer the most innovative training opportunities including customized on-site training and web-based courses. Our Applications Library is accessible 24 hours a day and provides a broad range of published articles. When parts and accessories are required, our Customer Support Representatives are ready to assist with all your needs.

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Download the TA Instruments Support App for the quickest access to these and other support resources.

Thermal Service

Technical Support

Technical Support for your thermal analysis system or rheometer is available in a variety of ways. First, all our systems come with either technical manuals and/or on-line help.

This documentation provides a wealth of information organized in an easy-to-use format.

For telephone support, call 302.427.4000 from 8:00 a.m. to 4:30 p.m. EST.

For email support, please send your inquiries to:

Thermal Service Rheology Support